"From the beginning, we had the objective of taking the experience of the pet market to another level, in the same way that it is done in developed markets. Together with INAMIKA that vision is being made possible, in an effective and consolidated way."
Puppis One Puppis One is the first prepaid coverage of veterinary services, integrating to its proposal a Benefits Club with discounts in food, accessories, pharmacy and vaccines, from different plans. The platform includes appointment booking and online store segmented by proximity of the user/client to the chain's premises.
Puppis ONE / VET Puppis ONE / VET Development of the care system of the social work of pets, valued and dimensioned as people, components of the enlarged family.
Extended Functionalities Incorporation of Services. Identification of the pet with its related file, reservation/assignment of shifts and vaccination calendar with configured alerts.
Launching in Colombia Incorporation of the Re-purchase System: a development that allows to provide better service to customers, starting the launch in Colombia. It is strategically defined as a facilitation for periodic consumption, such as food and other frequently used inputs.
Order Management Solution (OMS) Development of the Order Management, conceived as an orchestrator of the follow-up of the order of the clients, granting to the business an omnicanal with the orders, in such a way that it is possible to order by telephone, to pay in the web and to withdraw in the place.
Outsourcing In organizations where the product is a commodity and differentiation comes from service and customer relationship management, the Systems area, in its critical mission is absorbed by the dynamics of the "here and now" of a 24/7 business. For this reason, a technological partner becomes an external innovation manager, collaborating with the task of innovating and improving systems with a medium-term roadmap, in a collaborative manner with the internal Systems area, attentive to the immediate situation and emergencies.
Artificial Intelligence Integration of AI with Amazon processes, implementing libraries, to apply them to sales forecasting, demand and stock. It is a predictive model of Sales, Demand and Supply.